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Transformers 1985 G1 - Hook with Specs Carded K.O. Devastator) (Constructicon, onuggk3171-Transformers & Robots

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition
Brand: Hasbro
Era: 1980-2001 Character Family: Transformers
Type: Action Figure UPC: Does not apply

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Transformers Decepticon Brawl Action Figure Studio Series 12 Voyager Class MovieTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Transformers deformation Deformation Transformers D04 ramjet They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Transformers die cast Be cool last of the knights of King ver. 1 24 Autobot hot

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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Transformers DOTM Dark Of The Moon Leader Class Ironhide Incomplete See Pics Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Transformers DOTM Soundwave Deluxe Class Complete

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?TRANSFORMERS DX9 OVERWATCH BASTION K1 FREEMAN
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Transformers Ehobby Collector's Edition Reissue Red Alert New Year’s EditionMISB
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Transformers Energon 1 Simon FurmanTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Transformers 1985 G1 - Hook with Specs Carded K.O. Devastator) (Constructicon, onuggk3171-Transformers & Robots

Written by Transformers Cyberjets Hooligan. Shipping Included on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Transformers Energon Treadbolt Ultra a Medida Figura A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Transformers Fall of Cybertron Combaticons BruticusRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Transformers Fansproject Causality Crossfire CA-10 T-BONE Intimidator

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Transformers Film Schermo Battaglie First Encounter Misb Nuovo Barricata You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Transformers G.1 Slag DINOSAUR Reissue MISB K.O Toy GiftYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Transformers G1 1985 ULTRA MAGNUS (rubber Wheels) MIB complete hasbro takara WOWIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Transformers G1 Action Master Optimus Prime MISB

So how do you create a great customer service experience that puts you on the right side of these statistics?

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