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Cat Toys 6 Military Female Character Servicewoman CT-014 Action Figure CT 1 onzrvp2150-Military & Adventure

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition
Type: Action Figure
Year: 2019 Size: 1/6
Status: In Stock Brand: Cat Toys
UPC: Does not apply Packaging: Original (Unopened)

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Corgi Star Trek USS Enterprise TNG - NCC-1701-D CC96603 - WITH STANDTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Corner Shot Weapon for DAM 78052 Snow Leopard Commando Unit Team Member 12 1 6 They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Corvus Glaive Marvel Legends Avengers Infinity War 2019 Hasbro loose figure

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.COURT OF THE DEAD - Malavestros Premium Format Figure 1 4 Statue Sideshow

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Cowboy Bob Orton LJN wrestling superstars figure WWF WWE Randy Ortons Dad
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  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Crazy Toys 1 6 Joker Collectible Suicide Squad Figure NEW01To get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Cat Toys 6 Military Female Character Servicewoman CT-014 Action Figure CT 1 onzrvp2150-Military & Adventure

Written by Con-Cor 6004 Sound & DCC Decoder on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Crazy Toys Marvel Avengers Age of Ultron Thor 1 6th Scale Figure New In Box A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Crazy Toys The Avengers Age of Ultron Thor 1 6TH Movie Figure New 12 Statue ToyRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Crisis Infinite Heroes Weather Wizard, Flash I & Mirror Master Action Figures

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.CUENTOS DE ZESTIRIA - Sorey 1 7 Pvc Figura Alter You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Cu-Poche Extra 05b Animal Parka Set (Gato black) Figura Accesorios KotobukiyaYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Cu-Poche Ore Numero Imouto Ga Konnani Kawaii Wake Ga Nai Kirino KousakaIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Cu-Poche Dark Magician Girl by KOTOBUKIYA (Yu-Gi-Oh )

So how do you create a great customer service experience that puts you on the right side of these statistics?

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Cat Toys 6 Military Female Character Servicewoman CT-014 Action Figure CT 1 onzrvp2150-Military & Adventure

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